4.1 – 171 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Redwood City can visit our store at 1517 El Camino Real to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: Franklin Street Apartment Homes
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address:
1517 El Camino Real, Redwood City, CA 94063
Phone: (650) 366-4024
Website: https://www.t-mobile.com/store-locator/ca/redwood-city/el-camino-real-maple-st?y_source=1_MTcwMTMzNjUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Douglas Berry
Fantastic service and friendly staff.
Margaret Sekona
I had great customer service and got a great deal that fits my family.
denisse cardona
It’s my favorite sprint location, well trained associates.
danny humrich
I recently bought the Samsung s21 5g from the store St. 1517 El Camino in Redwood City. Twice I went back to the store for help and guidance with using my new phone. Both times I was helped by Stacey, She was very patient with my lack of knowledge. ALL my questions were answered with complete professionalism. If I had my own business Stacey is the person I would hope to hire. Looking to buy a new phone, check out Stacey.
DH Zimmers
The staff at this T-Mobile store— particularly its assistant manager Stacey— is exceptional in technical knowledge and helpfulness.She patiently and kindly helped me set up and reconfigure multiple phones lines and Apple accounts needing different levels of privacy. She also figured out and explained what mix products and services provided the parental controls and privacy safeguards that I needed. Recently she was able to resolve a reoccurring reception/poor signal issue when staff at other stores were unable to help.The store’s manager Noid also was highly personable and attentive, somehow managing to help me while waiting on two other customers. Stacey and Noid are sanity savers, especially for working parents of teens!
Dasha T.
We planned to buy a phone here and Palo Alto’s managers said that this store has it. Also they said that this store open till 8pm and So did google. We are here, 7:05pm, and the guy closed the door in our face. Perfect service 🙂
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