4.2 – 31 reviews • Sunglasses store
Quay was born roadside on the Australian festival circuit, soaking up good vibes + bold style inspired by the unfiltered self-expression of artists + festival-goers. It was there that we began to create cool, affordable sunnies that stand out in the crowd. Today our community is bigger + better than ever, setting our sights on making eyewear to Express Your Selfie. Whether you want to Stay Shady in our sunnies, Practice Safe Specs in our blue light, or get prescription glasses with Serious Specs Appeal, we’re here to help you #findyourquays without breaking the bank- styles starting at $55.
Located In: Brea Mall
Service Options: In-store shopping · In-store pickup
Hours
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
Address and Contact Information
Address:
2056 Brea Mall, Brea, CA 92821
Phone: (657) 286-6380
Website: https://www.quayaustralia.com/
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Review Summary
Chris Tracy
Their staff and customer service was great.
C. So
My options were to get store credit, or return both pairs.
Jeffrey Ogden
Great place to shop for sunglasses
C. So
I’m super disappointed in Quay Australia’s service both at the Brea store and company overall. They have lost a customer.They do not have a flexible return or exchange policy. I bought two pairs of sunglasses, ones that were okay and the other that did not match my face. I wanted to keep one pair and return the other and was told I could not. My options were to get store credit, or return both pairs. Makes no sense. This is 2021, how are you not able to make adjustments accordingly?Also, the quality of the glasses are equivalent to F21’s. No offense to Forever 21, but my sister bought a fun pair for $10. So to charge $50-$65 for a pair of glasses Made in China doesn’t make sense.
Amanda Jahanvash
Super cool store. You can try on all the different glasses and ask any questions of the friendly and accessible staff members.You can buy this brand online but this is one of their only actual stores that you can try in the different styles.They have lots of different sun glasses and blue light glasses too.Easy check out process and you are on your way.
Desiree Martin Bernardo
I bought a pair of Hot Pink Running Riot sunglasses for my mom from Quay Australia for Mother’s Day. She absolutely loved the style, but unfortunately they were broken. I called Quay and they had me break the sunglasses in half and tear the arms off to prove they were broken. I sent them the photos of the glasses, now completely destroyed beyond repair per customer care’s request, only to receive an email that the glasses were completely out of stock.My sweet mother was willing to super glue the glasses in order to keep wearing them and I made the mistake of convincing her to let me get her a new pair from the company because it is their duty to sell an honest, quality product. Obviously, I was mistaken and now she can’t even attempt to rig her glasses.Why the company dis not inform me that the glasses were out of stock before they had me completely destroy them is beyond me.I hope this terrible review is worth it, Quay. I will never recommend your product to anyone.
Related
Brea, CA location Purchased sunglasses, the clerk went to get me a new pair from stock for my purchase. When I got home and opened the case, not the glasses I purchased. Drove over to Cerritos Mall to make the exchange. What a hassle. The Cerritos store clerks didn’t even offer an apology. There should be a 5 to 10 % refund based on the one item you are inconvenienced by due to clerk error. There is no accountability.