4.2 – 207 reviews • Tire shop
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Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Santa Cruz, CA keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Santa Cruz for honest, worry-free tire & auto service.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required ·
Hours
| Friday | 7:30AM–5:30PM |
| Saturday | 7:30AM–4PM |
| Sunday | Closed |
| Monday | 7:30AM–5:30PM |
| Tuesday | 7:30AM–5:30PM |
| Wednesday | 7:30AM–5:30PM |
| Thursday | 7:30AM–5:30PM |
Address and Contact Information
Address:
1219 Soquel Ave, Santa Cruz, CA 95062
Phone: (831) 226-1781
Website: https://www.bigotires.com/location/CA-Santa%20Cruz-95062/005240?utm_source=gmb&utm_medium=local&utm_campaign=websiteCTA&y_source=1_ODY2OTYxNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Mark Briscoe
You might have to wait a bit but the staff is great and prices are very solid.
Lars Fabiunke
Big O offers a wide variety of car service and maintenance options.
Chris Gonya
Service was fantastic, mechanics were professional, the place was clean.
Dave Wade
Courteous, polite, and prompt service with a wide range of tires to choose from. I have an older truck, and several tire dealers either told me there were no tires in that size, or had limited choices. These folks had options and worked with me to get what I wanted.
Greg Lanz
Big-O Santa Cruz is locally owned and operated. Very important to know! The entire staff is wonderful and goes the extra mile with excellent customer service and honest assessment of what your vehicle actually needs. No surprise charges or shady business here. I always drive away extremely satisfied! -Greg
Smok1nJones
They USED to be the team I trust. I hate to say it, but my last visit with these guys will probably be my last after almost 20 years of letting them handle all my family’s tire needs.Recently, as of April 2021, I brought my truck in for an alignment, rotation and balance. Should have been a simple alignment, seeing as they only had to fiddle with the front. I had it pretty close myself doing it at home after a suspension upgrade, but the camber and caster are definitely hard if not impossible to get right at home without the fancy machine.Needless to say, the truck came out worse than it was, now with a heavy drag to the right. In addition to that, the steering wheel now had a new heavy wobble/shake at 45+mph. Then to top it off, when I double checked the air in my tires, ALL the tire valve caps were loose, all but the last one I checked….well it wasn’t loose because it WASNT THERE!!! I wouldn’t care too much about the tire caps except for the fact they were some fancy TRD Anodized caps.So I decided to get under the beast and scope out the front tires hoping to see why the hell there was a bad shake at highway speeds….well it just so happened that my front right wheel had absolutely ZERO weights on it!!! I’ve seen improperly balanced wheels before but sheeeesh. I then had to check if they even got rotated. Thankfully they did, as I could tell by the tire wear.All in all, this was probably the 5th time in a row they have failed me and left me FAR from satisfied. They used to be good and trustworthy, but their service has definitely gone downhill BIG O TIME! I used to recommend these guys, now I recommend to NOT take your vehicle here.Oh and they always seem to sell you brand new tires that have defects and have been sitting on the shelf for WAY too long….just my 2 centz.
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