Retail chain with a variety of signature home furniture, decor, & accessories.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 11AM–8PM |
| Saturday | 11AM–8PM |
| Sunday | 11AM–8PM |
| Monday | 11AM–8PM |
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
| Thursday | 11AM–8PM |
Address and Contact Information
Address: 12704 Amargosa Rd, Victorville, CA 92392 Phone: (760) 261-5386 Website: https://stores.ashleyfurniture.com/store/us/california/victorville/7710000062?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch
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Shop for furniture, mattresses, and home décor at your Victorville, CA Ashley HomeStore. Visit our showroom today to furnish your home affordably.
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ASHLEY HOMESTORE – 12704 Amargosa Rd, Victorville, CA
COVID-19 Updates · 12704 Amargosa Rd. Victorville, CA 92392. Directions · ( 760) 261-5386. Call Now · More Info. Hours, Accepts Credit Cards, Parking, Bike …
Review Summary
Brenda Dominguez
Great prices and great customer service and a nice selection of furniture
Randi Fleming
Great people, great service, great purchases!!
Victoria Medina
I ordered 2 beds and 2 mattresses on 28 March 2020 and had a delivery date.
Verrick Norwood
I was very pleased with the outcome of my visit. I ordered a table set online and the in store manager did a price match. He also was very nice and helped me out with what I wasn’t going to get online. This was a great experience. Brandi, the salesperson was amazing. She was very sweet and helpful. Thank you so much for making this transaction easy.
Elaine Humphrey
I wish I could rate it less. The furniture that we saw in the store was what we wanted color and all. When they delivered the chair, and not the rest of the furniture I was not home and when I got home I saw that the chair was not the same color that I saw in the store. I went to the store 10 minutes after the furniture was delivered and asked to speak to a manager and this man came out and told us that they don’t sale the furniture in this color and it is all in the lighting. I took a picture of the chair that was delivered to us just 10 minutes prior to me getting there and the chair that was inside the store as well and I showed it to him. I am not sure why he was upset. He threw the papers at the CSR and told them to process the return. This was on 12/23/2020 I had to go back to the store and call the Synchrony credit card company and express again that this is not the chair that I ordered. Now it is 01/07/2021 and I have this chair wrapped in plastic sitting in my dinning room in a corner behind my dinning room table so that it doesn’t get damaged and I am still waiting for them to come pick this chair up. I remember the Manager on the 23rd of December yelling at us as we were leaving the store that we can’t use our Synchrony credit card anywhere until after he processes the refund. He is correct, I can’t. So it is now 01/20/2021 and I am again calling the Credit Card Company and disputing the charges. How can they charge me for a chair that I did not order. The color of this chair is not the color of the one in the store. The manager says oh it will change colors…. What? no… If anyone has had a similar experience with getting the wrong color furniture please message me and let me know the correct course of action to take outside of filing for bankruptcy. When I went in on the 7th of January I had a wonder CSR named Sarai that helped me. She stated that it would take about a week for the refund/return to go through and unfortunately I am still waiting and it is just one day shy of 2 weeks. I called the Credit Card company to file a dispute. I think this is a lot to go through for them not being honest in the first place and telling me that the color of furniture inside the store is not the one that they have in the warehouse. They also had my bill spread out over two different invoices and didn’t have all the furniture set to be delivered on the same day. I am so disappointed in this store. I hope they all don’t work like this one. I will keep everyone posted as to the outcome of this long drawn out ordeal. Just so sad. Not sure why the manager was angry, he isn’t the one that gave away (not sold) gave away his entire living room set and expected to get the color furniture that he wanted. I wasn’t yelling and screaming I just wanted them to come back and pick up the furniture. He said he had to call them to see when they would be available to come pick it up. Wow! The pictures. The lighter color is what is in the store thats what I wanted and the darker color is what they delivered and I am waiting for them to pick up.
Rin Hatsuyuki
For the most part this was the first time I’ve been to an Ashley however it was what it was. A home decoration store, I can’t say it was bad. Everything looked cute and sparked imagination for home decor. It’s just boring if you’re a kid waiting for your parents idling doing absolutely nothing. However i just took photos, its a good past time. My folks bought 14,000 worth on their first day, I dropped my mouth open. They are dedicated to their home improvement, they had it and they got it and ultimately thats all that matters.