T-Mobile

  4.4 – 137 reviews  $$ • Cell phone store in San Francisco, California

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday9AM–7PM
Saturday9AM–7PM
Sunday10AM–6PM
Monday9AM–7PM
Tuesday9AM–7PM
Wednesday9AM–7PM
Thursday9AM–7PM

Address and Contact Information

Address: 1 Stockton St, San Francisco, CA 94108
Phone: (415) 646-4998
Website: https://www.t-mobile.com/store-locator/ca/san-francisco/san-francisco?y_source=1_OTI0MDYyNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Review Summary

Anthony Vaughn
Extremely good service very proper and just all-around good people.
Daniel Fernandez
The team spent over a hour trying to migrate from iPhone X to the new phone.
Angel Luna
Extremely helpful customer service
Rob (Rob)
I’ve always found the young ladies there to be very helpful and courteous. And quite honestly I found that at a number of locations I’ve visited in San Francisco but I’m quite sure you would find that to be true throughout the country, I just found them always be very helpful and courteous I’d be surprised if you didn’t.
Yzzi Schneider
Really friendly staff, went above and beyond to find me the impossible phone case to find.They were very friendly. At first it seemed they didnt have what I was looking for but they triple checked to make sure and found one last case on the floor out the back.5 stars for one of few stores in this city with people who understand good service – and a pretty shop.
Daniel Fernandez
I came here to upgrade my mother’s phone to to the iPhone 12 for mother’s day. Worst experience ever. The team spent over a hour trying to migrate from iPhone X to the new phone. Eventually, we needed to call a TMobile agent for assistance to guide them through the process. They then tried to force me to sign up for insurance and pay for a new SIM card, which the TMobile agent on the phone told them to provide for free. Unfortunately, they refused. I ended walking out with my old phone, what a bunch of clowns.
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