CosmoProf

  4.1 – 19 reviews   • Beauty supply store

Located In: El Camino Center

Service Options:  In-store shopping · Curbside pickup · Delivery

Hours

Friday8AM–6PM
Saturday8AM–4PM
Sunday12–4PM
Monday8AM–6PM
Tuesday8AM–6PM
Wednesday8AM–6PM
Thursday8AM–6PM

Address and Contact Information

Address: 2081 E El Camino Real, Santa Clara, CA 95050
Phone: (408) 244-5816
Website: https://stores.cosmoprofbeauty.com/ca/santaclara/salon-supply-santaclara-ca-8835.html?utm_source=GMBlisting&utm_medium=organic

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Review Summary

priscilla Marie
Staff is always ready to help
Move CA
I had to go to another location for the return.
Anson Barnes
Great selection of Goldwell Brushes for hair dye.
Lieu Tah Wei
Another salon location waste of my time. Though the female cashier was very pleasant and very courteous and I understand that you have to follow the rules but I still can’t understand how a lot of these salon supply store cancel a simple items such as an item as a spray bottle. Another location where I wasted my time driving down here and only to find out from the sign on their door that they can only sell to “Professional” only.
Move CA
Very poor customer service! The first time I put an order in place in the store, she forgot to process it. The second time I put an order in, she did not call me when my order came in. I had to follow up multiple times before I was able to get my order. The third time, I tried to make a return, she told me there was not enough cash only after she kept waiting to process the return. I had to go to another location for the return. When I recently tried to do an even exchange, she wanted to charge me extra because the item was on sale the next day. I have never heard of this policy. I was able to do the even exchange at another location. She just wastes the customers’ time!!!!
Kulwinder Kaur
The staff there were not ready to help and didn’t talk nicely. The customer service is very poor and the staff is not helpful. Out of the two people working one of them was with the worst customer service. Do not recommend going here. I had to go to Sally Beauty to get the things I needed. Very bad place.
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