Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery friends. Our shelves are stocked with the right products,including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nation’s largest independent pet store with 500 locations and counting, we make shopping local simple.
Chain carrying natural & U.S.-made pet supplies (most offer services such as grooming & adoption).
Located In: Sheridan Center
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Tuesday | 9AM–9PM |
| Wednesday | 9AM–9PM |
| Thursday | 9AM–9PM |
| Friday | 9AM–9PM |
| Saturday | 9AM–9PM |
| Sunday | 10AM–6PM |
| Monday | 9AM–9PM |
Address and Contact Information
Address: 3340 Sheridan Dr, Amherst, NY 14226 Phone: (716) 832-0400 Website: https://www.petsuppliesplus.com/Store/NY/Amherst/Amherst/134
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Review Summary
steven yeh
Good prices, nice selection and helpful, friendly staff
Jean Hall
Have a variety of quality pet foods at a great price.
Stephen Weaver
Nice well stocked aisles neat displays helpful employees
David Lacki
outstanding customer service everytime I walk in the store. staff always willing to assist, help with any questions and offer discounts when they are available even when you forget to bring in the coupons! my favorite pet store
kali hash
I have been shopping here for over 10 years. This isn’t pet supplies plus personally but this 10 lives Club they let bring animals in for adoption.For the past week or so I’ve been back and forth to the pet supplies plus on Sheridan drive in Amherst Ny. I called Marianne to tell her my interest in a older cat named dumbledore. In this message I told her that I would be leaving my work at 4pm and that is the only number I could call from, she could call my work the next day, and after 4 I would be gone. For days I waited for her to call back. I even reached out again to her and another worker Jill. Nothing. During this time I went to visit Dumbledore. We had started to bond. I got to brush him as a worker cleaned his cage. After an hour the following day of waiting for a worker to come so I could ask about taking him home yet again, no one came. I sat there with dumbledore as many people would walk up and say “he’s old” “he’s almost dead” and walk away. This bothered me so much as I was mentally gearing up to take on this cat in any state he came. I was already made aware that he had all of his teeth removed, and was previously returned from someone who already tried adopting him. This didn’t stop my want for him. After reaching out to Marianne again, she answered and when she did she begin to explain how aggravated she was that I had left work early that day I called her(?) I stayed till after four that day waiting for the phone call and she never called claiming she did… she then asked me how old I was and what I did, as well as if I rent or own my home. I told her I rent and it would be tricky getting a hold of my landlord, but gave her his number anyway of course. I then received an email as she said she would be emailing me Monday and if all went well I could take Dumbledore home.After waiting all day yet again, This is the email I got at 11pm almost 12 midnight.“We could not obtain approval from the owner of your rental property andthe application was also turned down because of the age of the cat. She is 10 years old and at this age possible health issues requiring regular Visits to a Veterinary Office may prove costly and a financial burden to you. I am very sorry as I know you really like this cat. Maybe a younger cat would be more practical.”…I work full time as a tattooer. My income is no issue. I am also allowed to have as many cats/dogs/ferrets as I would like as long as I pay a deposit. This is no issue. For her to assume that I didn’t make a enough income because of my age/she actually didn’t call my landlord I am furious. After looking at the reviews I’m starting to understand that Dumbledore is being used as a Luer so people will contact this company and she will then point them in the direction of trying to get a younger healthier cat when in fact all of the cats there are sick and not taken care of, in my honest opinion I know Dumbledore would’ve had a much healthier life in my care.
Kelly Bickel
Staff is extremely friendly and helpful. I used the self wash pet bath. My only complaint was there were no towels to use to help dry off my very hairy dog.