T-Mobile

  3.4 – 231 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in San Jose can visit our store at 2710 McKee Rd to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM

Address and Contact Information

Address: 2710 McKee Rd, San Jose, CA 95127
Phone: (408) 254-8332
Website: https://www.t-mobile.com/store-locator/ca/san-jose/mckee-rd-russo-cmns?y_source=1_MTcwMTYwNzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Photo Gallery

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Review Summary

Evelyn Lopez
Great place customer service is great they fixed my phone while i waited
Ivonne Zamora
Very unprofessional staff and super unhelpful.
frank partida
Four employees working, only three customers inside, and still a 40 minute wait?
Albert Vargas
I don’t really have a great experience coming in this branch before but since it has change its name to T- mobile maybe some employee do some changes as well. One time I need my phone fixed. (Veyra) the employee helping me is not really in a good mood and she’s in a very serious attitude. Well to make the story short , she did handle the situation professionally. Even though she looks like she’s having a bad day that day. She attend to me until all my phones activated. She’s very helpful and manageable in any sorts of phone problems. Thanks for helping me that day. Highly recommended.
Andrew “Dru” Ortega
Be extra careful, the salesmen don’t listen and are kiniving. Take notes so you do not get sidetracked and always sign in! The technicians are always great!
Paul Lee
Great service. Big reason I left att after 30 plus years. Better price too
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